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On-Site Jewelry Repair Lab | Goldsmith Jewelry Shoppe

Our showroom located off of Lee Road is home to more than just our beautiful showroom, we also have a full repair lab on-site.  We are able to assist you with all your jewelry repairs and keep your precious jewelry in our store at all times.  

Our skilled jewelers are able to assist you with most jewelry repairs and alterations including, but not limited to:

Orlando Jewelry RepairRing sizing in all golds, platinum, and silver

Necklace, bracelet, and ring solders
New engagement ring crown replacement
New bails for pendants
New Chain Clasps
Safety clasps/chains
Watch repairs, batteries, and adjusting watch bands
Diamond replacement
Colored stone replacement
Pearl restringing
Silver repairs
Refurbishing old rings
Rhodium re-plating (change yellow gold jewelry to white)
Fix broken rings
Prong re-tipping 

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    Shipping Costs

    All online purchases shipped to the Domestic United States will receive FREE USPS First Class Shipping (approximately 3 business days)

    Expedited Shipping available at the following costs:
    $18 UPS 2nd Day Air (Insurance Provided, Signature Required)
    $35 UPS Next Day Air (Insurance Provided, Signature Required)

    Orders $750 +
    FREE UPS 2nd Day Air (Insurance Provided, Signature Required) 

    **Goldsmith Jewelry Shoppe is not responsible for delays in shipping due to carrier services.  

    Returns
    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and post marked 30 days from day of receipt.  Shipping costs will be deducted from amount refunded.

    Refunds are available for online purchases ONLY.
    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 24 hours.

    Late or missing refunds (if applicable)
    If you haven’t received a refund yet, first check your bank account again.
    Then contact your credit card company, it may take some time before your refund is officially posted.
    Next contact your bank. There is often some processing time before a refund is posted.
    If you’ve done all of this and you still have not received your refund yet, please contact us at Info@goldsmithjewelry.com.

    Sale items (if applicable)
    Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

    Special Order Engagement Rings/Loose Diamonds and Special Order Wedding Bands
    We do not offer returns on special order engagement rings and loose diamonds or special order wedding bands.  These items will only be eligible for an exchange.  Please contact info@goldsmithjewelry.com for more information.

    Shipping Your Return
    To return your order, mail it to: 1212 Lee Road Orlando, FL 32810

    Customer will be responsible for paying shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

    You should consider using a trackable shipping service or purchasing shipping insurance for valuable purchases as we do not guarantee we will receive your returned item.

    We are happy to provide additional information, photos or even videos on pieces we offer. Just send us a message in the form below with any questions you may have.

    Thanks for contacting us. We'll get back to you as soon as possible.

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